There’s a Vietnamese restaurant called Anh Hong in Milipitas. They serve 7 beef courses. The food is expensive but good and the place is relatively clean. But everything else sucks about this restaurant.

We frequent this restaurant for years, but started to stay away from it after several run-ins with the horrible waiters and bad management. We reluctantly came back to it last night via an invitation from Betty for a Father’s Day dinner. We’re never coming back.

This establishment is over-run by some kind of freaking food nazi’s. They make up all these stupid rules, simple requests turn into big arguments. Oh yeah, they argue with customers. I know better to expect first class service in Asian restaurants, so we’re talking lowered expectations here… 🙂

The waiter greeted and sat us down. I immediately recognize the old man and started to think “oh no, it’s the Vietnamese 7-Beef-Food-Nazi.” He came back for the orders and things immediately started to go down hill. We ordered 3 servings of their 7 beef courses. When asked for substitutions on 2 out of the 3 servings, the food nazi’s told us that is impossible: “you either substitute all or none of the servings”. We tried to understand why, but they argued they don’t make exceptions. Strike one for customers! The 3 servings came out in 3 different plates for our table. We didn’t understand why they can’t do simple substitutions for 2 of the 3. WTF?

The waiter then asks my wife how many of hot pots we need. She replied 3 since we have a long table, he then told us we can’t have 3. He gave some BS reasons which I don’t even remember because I had started to tune him out. Strike 2! Why bother asking us then?

Next, he kept dictating how much my wife should order despite her telling them that we are ordering other things and that we know what we’re doing. Strike 3, you’re out Mr. Customer! Frankly, I can’t tell if these morons work on commission or tips…

The only part of the order I was happy with is my beer. That’s assuming of course he didn’t spit in it.

I wouldn’t have posted had this been an exceptional or isolated case. We’ve had the same run-ins each time we come to this restaurant last few years. I’ve complained to ownership (the guy who runs the cash register booth) and only to have him repeat the same stupid rules to me. Once a few years ago when I complained, he even argued with me about what I ordered like he was there taking the order, which he didn’t of course, and that I was an idiot. He was basically telling me that I was an “incompetent” customer. Haha…

Obviously, this restaurant doesn’t believe in making their customers happy. While their food is good, I am sure there are other good Vietnamese restaurants out there. It’s amazing that I kept coming back hoping things will improve each time.

No more, I rather eat Taco Bell (I know I can get a quesadilla with no spicy sauce and extra cheese) than dealing with these food nazi’s, thank you! I’m taking my business elsewhere.

Doc & Betty, sorry. We may have made it difficult for you guys to return to the place… 🙂